Shipping Policy

1. Processing Time
1.1. Orders are typically processed within 30-60 business days. 1.2. Orders placed on weekends or holidays will be processed on the next business day. 1.3. Processing times may be extended during peak seasons or due to unforeseen circumstances.
 

2. Shipping Methods and Delivery
2.1. At the moment we offer only one shipping option . 2.2. Estimated delivery times vary based on the shipping method selected and the destination. 2.3. SkyRaven is not responsible for delays caused by shipping carriers, weather conditions, or other external factors.
 

3. Shipping Rates
3.1. Shipping costs are calculated at checkout based on the delivery location and selected shipping method. 3.2. Free shipping may be available for qualifying orders, subject to promotions and terms. 3.3. International shipping rates may vary and may include customs duties or taxes, which are the customer's responsibility.

4. Order Tracking 4.1. Once an order has shipped, customers will receive a tracking number via email. 4.2. Customers are responsible for monitoring their shipment and ensuring a secure delivery location.
 

5. Lost or Damaged Shipments
5.1. If a shipment is lost in transit, customers should contact SkyRaven within 20 days for assistance. 5.2. If a package arrives damaged, customers must report the issue within 2 days and provide photos of the damage. 5.3. SkyRaven is not responsible for stolen packages once they have been marked as delivered by the carrier.
 

6. Returns Due to Shipping Issues
6.1. If a package is returned due to an incorrect address provided by the customer, the customer is responsible for additional shipping fees to resend the order. 6.2. If a package is refused or undeliverable, SkyRaven reserves the right to charge return shipping fees.
 

7. International Shipping
7.1. SkyRaven ships internationally, but delivery times may be extended due to customs processing. 7.2. The customer is responsible for any import duties, taxes, or customs fees imposed by their country. 7.3. SkyRaven is not responsible for delays caused by customs clearance.

8. Contact Us For any shipping-related inquiries, please contact us at 539.251.7999.